Incoming Call Lookup
We match the caller ID of the incoming call to the corresponding lead in the database and open up that lead’s profile. Have instant access to customer information, both saving time and increasing customer satisfaction.
Click to Voicemail
Click to Voicemail allows users to leave voicemails with the touch of a button. Once the Leave Voicemail button is pressed, the system hangs up the call and automatically leaves the voicemail. Freeing up users to move on to the next call.
Call barging enables you to drop in on live calls to speak with both the caller and the agent; or silently monitor employee performance. Assess and quantify any problems. Quickly intervene and steer the conversation back on track.
No more dialing. Click to Dial allows users to make calls by simply clicking on the phone numbers listed in your contacts. Greatly reduce the time it takes your employees to make calls. All calls are logged by user and time.
Keep detailed call records of all your employees’ conversations. Listen in real time or download and permanently store any recordings as mp3 files. Great for employee training and liability protection.
24/7 available for the support
Still not convinced. Request a Demo and let one of our Specialist show you how SalesPositive can help your company Grow Sales, Increase Productivity, and Better Manager your Customers. Or sign up for a Free Trial and try it for yourself
With No Contracts, No Setup Cost, and No software to install. There is No reason not to get started Today.